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Custom Zone Manager
Indonesia
Leading Multinational Sports Retail Company
Supply Chain & Logistics
About the Role

Our client is a leading multinational sports retail company, operating an extensive network of stores and supply chain operations worldwide. Committed to making sports accessible to everyone, the company continues to strengthen its end-to-end supply chain, operational excellence, and regulatory compliance to support its growing business across Indonesia.

To support this mission, the company is seeking a Customs Zone Manager to lead its customs operations and ensure seamless import and export compliance. This role will oversee customs strategy, manage external logistics partners, drive regulatory compliance, and collaborate with cross-functional teams to optimize customs performance while minimizing operational risks and costs.

Key Responsibilities

1. Lead the Customs Operations team.

  • Manage, coach, and develop Customs Supervisors and the Customs Administration team.
  • Oversee performance reviews, recruitment, and capability development.

2. Manage customs brokers and freight forwarding partners

  • Lead vendor selection, tender processes, and service level negotiations.
  • Monitor operational KPIs and drive continuous performance improvements.

3. Ensure customs compliance and risk management

  • Monitor regulatory changes and strengthen import/export compliance processes.
  • Mitigate customs risks, audit findings, penalties, and licensing issues.

4. Collaborate with internal stakeholders

  • Partner with Supply Chain, Logistics, Finance, Retail, and Production teams to support efficient customs operations.

5. Optimize customs and logistics performance

  • Monitor customs-related costs and contribute to budget efficiency and sustainable logistics initiatives.
Key Qualifications
  • 7+ years of experience in Customs, Import/Export, or International Trade Operations.
  • Strong knowledge of Indonesian customs regulations, import/export compliance, and Bea Cukai procedures.
  • Proven experience managing freight forwarders and customs brokers, including vendor selection and performance management.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Experience in Retail, FMCG, or Consumer Goods industries is an advantage.
  • Familiarity with SAP, data analytics, or supply chain systems is preferred.
  • Knowledge of sustainability initiatives within supply chain or logistics is a plus
Call for Action

If you are an experienced Customs and Trade Compliance professional looking to make an impact within a global retail organization, we encourage you to apply. Reach out to jobs@alvahunt.com or our consultant to explore this opportunity further.

Contact Person for this Job
Project Consultant: Vina Hanifah
(+62)896-1453-5096
vina@alvahunt.com
Referral reward:
Up to IDR 5 Mn
Apply for this job:
Job Application Form
About the job
Company :
Job Title : Indonesia
Function : 09, Aug, 2026
Apply Now
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